BOOKING POLICY

Court Reservations & Payment Guidelines

Please review this policy before reserving your court at The Baseline Society.

Booking Policy

To reserve a court at The Baseline Society, please follow these steps:

  1. Select your date and choose your preferred date and time.
  2. Choose your court (Tennis / Pickleball).
  3. Add optional add-ons if applicable.
  4. Reserve your slot by submitting your booking request.
  5. Pay the court fee to secure your reservation.
  6. Send proof of payment via:
    • Instagram
    • Messenger
    • Viber
    • Email
  7. Wait for booking confirmation while our team verifies payment.
  8. Arrive on your reserved date and please arrive on time.
  9. Pay remaining balance (if applicable) on site.

Late Arrival Policy

Bookings follow the exact reserved time slot. If a player arrives late, the session will still end at the originally scheduled time. Extensions cannot be guaranteed as the court may already be reserved for the next booking.

No-Show Policy

Failure to show up for a confirmed booking without prior notice will result in the court fee being forfeited. Repeated no-shows may affect the ability to make future reservations.

Cancellation Policy

Court fees are non-refundable once the booking is confirmed.

Outstanding Balance Policy

Any remaining balance must be settled on site. Guests with unpaid balances may be unable to make future bookings until all outstanding amounts have been cleared.

Modes of Payment

We accept the following payment methods:

  • BPI Bank Transfer
  • GCash
  • Maya
  • Cash (on site for remaining balance)
  • Credit Card (on site) - 5% processing fee applies